Privacy Policy — Cookies

A cookie is a message given to a web browser by a web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server.

ProcessOut uses cookies in a number of places in its websites to provide its services. This document aims to document what gets stored in these cookies, and what ProcessOut does with it. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Definitions

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Our use of Cookies and similar technologies

We use both session and persistent cookies on our website to provide you with our Service.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

Cookie name Description
email User's email
projectid Current project selected in the user's dashboard
token User's authentication token
token-expiry Date at which the token will expire if not renewed
3rd party cookies used by ProcessOut:
Intercom Customer support, chat and interactions
Optimizely A/B testing and website usage analytics
Mixpanel Analytics and service improvement
Google analytics Analytics and service improvement

Blocking/deleting cookies

Most browsers allow you to block the use of cookies by websites. For example:

  • in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
  • in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
  • in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
Please do keep in mind that blocking all cookies may have a negative impact on the websites you visit. Some features of our website will also be limited.

Similarly, most browsers allow you to delete cookies stored on your computer. For example:

  • in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
  • in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
  • in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

ProcessOut
https://processout.com
business@processout.com

This document was last updated on October 23, 2017